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Chatbot Service
The chatbot is a gateway to improve customer service, increase sales, and achieve customer satisfaction. Given the contemporary significance of chatbots, Ram Marketing Company offers a multi-featured and beneficial chatbot service.
![](https://rammarketings.com/wp-content/uploads/2023/06/شات-بوت-1024x707.png)
Chatbots are typically classified into two types:
![](https://rammarketings.com/wp-content/uploads/2023/06/ربوتات-المحادثات-التنبؤية-1.png)
AI-based chatbot
![](https://rammarketings.com/wp-content/uploads/2023/06/روبوتات-المحادثة-التعريفية-1.png)
Rule-based chatbot
known as the ‘Informational Conversation Robot.’ It operates based on a set of rules that define how it responds to inquiries. It is manually created and somewhat limited in its capabilities as it handles tasks requiring information provision or repetitive task completion.
![](https://rammarketings.com/wp-content/uploads/2023/06/استخدام-خدمة-شات-بوت-1-1024x719.png)
Distinguish your customers through the chatbot provided by Ram Marketing Company
- Save your customers effort and time
Customers can get assistance without the need to contact a customer service representative, only by engaging with the chatbot.
- Be present with your customers moment by moment
The chatbot is available around the clock, without breaks or pauses, allowing it to respond to customers at any time.
Your business requires a chatbot service due to its beneficial returns:
- Improving customer service
The chatbot provides immediate responses, leaving customers impressed, thereby potentially increasing your customer base.
- Increasing sales
Chatbots ease the customer’s purchasing process; approximately 70% of customers prefer using chatbots for transactions.
- Cost reduction
It eliminates the need for a complete customer service team, providing thousands of instantaneous responses simultaneously to numerous customers.
- Distinguished marketing channel
By allowing chatbots to manage communication channels, it opens a new gateway of benefits by offering the best and fastest customer experience.
- Enhancing your brand
The quick response, advanced services, and continuous chatbot improvements positively reflect your brand’s professionalism and progress.
![](https://rammarketings.com/wp-content/uploads/2023/06/استخدام-خدمة-شات-بوت-1-1024x719.png)
Ram Company ensures an exceptional and advanced service, prioritizing completeness and considering all aspects of the chatbot service.
Adapting the chatbot to your needs
We take great care to ensure the chatbot meets your requirements perfectly and delivers customer service or functions in the manner you desire.
Accuracy
We guarantee an accurate chatbot at all times, catering to the correct customer needs without misunderstanding or frustrating the client.
Interactivity
We prioritize the chatbot being interactive at all times, making it engaging and impactful for customers.
![](https://rammarketings.com/wp-content/uploads/2024/02/iMac-mockup.png)
![](https://rammarketings.com/wp-content/uploads/2024/02/iMac-mockup.png)
![](https://rammarketings.com/wp-content/uploads/2024/02/iMac-mockup.png)
We Offer Best Packages
Chatbot packages with artificial intelligence
Basic
$533 when paying via PayPal
- Basic Chatbot setup
- Design and deploy simple Chatbot flows
- Integration with website or Messenger platform
- Standard text responses and FAQs
- Collect basic user data
- Initial training and testing
- Basic customer support for setup
Standard
$933 when paying via PayPal
- Medium Chatbot setup
- Custom chatbot flows for specific use cases
- Integration with multiple platforms (website, messenger, etc.)
- Advanced Natural Language Processing (NLP)
- Interactive visual elements in Chatbot
- User data management and segmentation
- Extended training and improvement
- Priority customer support
Advanced
$1,333 when paying via PayPal
- Advanced Chatbot setup
- Complex Chatbot workflows for multiple scenarios
- Multi-channel integration (Website, Messenger, WhatsApp, etc.)
- AI-powered NLP for advanced conversations
- Ecommerce integration for product recommendations
- Advanced user data privacy features
- API access for custom integrations
- Strategic consulting for Chatbot strategy
![](https://rammarketings.com/wp-content/uploads/2023/06/تواصل-مع-عملائك-945x1024.png)
The Chatbot Service from Ram
- Answering questions
- Providing information
- Task completion
- Responding to requests • Offering technical support
- Collecting data
- Creating personalized experiences
- Providing entertainment or interaction
- Marketing or selling products or services
- Conducting market research
Use the chatbot service for automatic conversations for better communication and lower costs
Activate the chatbot service for your business to increase sales, moment by moment
![](https://rammarketings.com/wp-content/uploads/2023/06/إنشاء-ملفات-تعريفية-1.png)
Create customer profiles that include customer data for communication, needs, and requests
![](https://rammarketings.com/wp-content/uploads/2023/06/تصنيف-العملاء-1.png)
Categorizing customers with tags
![](https://rammarketings.com/wp-content/uploads/2023/06/عرض-موقع-العميل-1.png)
View the customer's location, pages visited, browser and IP address
![](https://rammarketings.com/wp-content/uploads/2023/06/توجيهه-العملاء-نحو-الشراء-1.png)
Directing customers towards purchasing their required products
![](https://rammarketings.com/wp-content/uploads/2023/06/إجراء-عمليات-الشراء-1.png)
Make purchases, reservations or orders
![](https://rammarketings.com/wp-content/uploads/2023/06/إتمام-عمليات-البيع-1.png)
Completing sales and issuing invoices
45.9% of consumers now expect to get an immediate response to their inquiries through an automated chatbot
Many Uses And Operations In One Service, For Better Customer Service, Technical Support, And Double Sales!
- Automate tasks and password updates.
- Request tickets for events to book
- Compare products and services
- Solve billing problems
- Sales and reservations management
- Respond to customer inquiries
- Conducting sales operations
- Solving customer problems
![](https://rammarketings.com/wp-content/uploads/2023/06/استخدامات-شات-بوت.png)
Frequently Asked Questions
The time to create a chatbot depends on the project’s scope and complexity. Generally, the team at RAM, a leading marketing company, may take from a few weeks to several months to create a rule-based chatbot. Meanwhile, developing an AI-based chatbot could take from several months to a year or more.
With over 10 years of experience in electronic marketing, RAM is assuredly successful. However, you can measure the success of the chatbot by several metrics:
- Number of active users
- Completed transactions
- Customer satisfaction rate
- Revenue generated
You can manage the chatbot through a control panel or an API. Most chatbot development companies provide tools and support for managing the chatbot.